Support Options
Standard Support - Normal Business Hours
To make a standard support request, contact Afinety Support:
- Via email at: support@afinety.com
- Phone: 877.423.4638 x1
After Hours / Emergency Support
If you have a Technical Support Emergency during non-business hours, call our emergency support phone at 310.339.6056. After Hours Support Rates apply. Remote Support is available for pre-subscribed clients.
Remote Support
When you request remote support, Afinety connects to your PC and resolves the problem and you're back to work!
It's that easy.
Whether on-site or remote, helping our clients when they need assistance is the cornerstone of Afinety's success. Afinety Support is available to firms using any Windows desktop or server operating system. We can remotely support all clients - not just those that have Fortress networks.
