Time Zone Tool Instructions: Download
Microsoft Time Zone Tool Page: Link

Remote Support - SIGNUP FOR REMOTE SUPPORT

Afinety Sentinel Remote Support is now available to firms using any Windows desktop or server operating system. With our new partnership with Citrix, Afinety can remotely support all clients - not just those that have Fortress or Evolution networks. This remote support service is delivered via a secure protocol that requires only an Internet connection and no additional onsite hardware or software.
Learn more about how Remote Support works

Changes to the Postini Message Center

Postini has changed the layout and functionality of the Message Center. The Message Center is used to view and manage your junk and virus-infected email. Changes to this page will make email management easier and more efficient. Afinety will be switching clients over to the new Message Center on January 1, 2007.

For your convenience, we have compiled a Quick Start Guide to help you transition. Please print and review this guide prior to January 1, 2007 so you are familiar with the new interface. The guide includes:

  • An overview of the new Message Center
  • Instructions on how to login to the Message Center
  • A "How to" on reviewing messages
  • Tips for Using the Message Center
  • Plus... Common Questions about the Message Center
Get the Message Center Quick Start Guide
If you still have questions after reviewing this document, feel free to contact Afinety Support for more information on these changes.

Standard Support - Normal Business Hours

To make a standard support request, contact Afinety Support:

- Via email at: support@afinety.com
- Phone: 877-4Afinety x113.

Off Hour / Emergency Support

If you have a Technical Support Emergency during non-business hours, call our emergency support phone at 310-339-6056. Off Hour Support Rates apply. Remote Support is available for pre-subscribed clients.

Technical & Manufacturing Center

Afinety, Inc.
450 Carothers Avenue, 2nd Floor
Carnegie, PA 15106
Phone: 412-278-1617
Fax: 310-598-5284
Hours: 8:30 am to 5:30 pm, Monday through Friday, East Coast Time