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Key Takeaways From The 2019 Cloud Computing Report By The ABA

 

On Oct. 2, 2019, the American Bar Association released its 2019 Cloud Computing report highlighting the changing relationship between law firms and the cloud. From concerns and questions to moving towards the future, we have summarized some of the most important and surprising information obtained from the ABA 2019 Legal Technology Survey.

Cloud Technology Is Slowly But Surely Becoming The Norm For Law Firms

Some of the most promising news from the survey is more law firms are using cloud services. The number increased from 55% in 2018, to 58% in 2019. Surprisingly, this technology is being utilized more often by individual and small firms, at 60% of those surveyed, while only 44% of larger firms with 50-99 lawyers have adopted it.

Though this increase is small, it’s a move in the right direction.

Security Fears And Loss Of Control Are Holding Law Firms Back

Cloud users and nonusers had similar reservations about the still relatively new technology. The survey found that 65% of current cloud users identified “confidentiality/security concerns” as their biggest concern. Similarly, 50% of nonusers reported not having tried the cloud due to the same concern.

Considering the cloud is one of the most secure ways to store data due to its redundancy, security and safe sharing methods that Forbes outlines, these numbers come as a surprise. If law firms are not adopting the cloud, what are they using? There should always be multiple copies of important documents, ideally stored in different locations. Unlike hard drives and physical paperwork, the cloud will always store duplicates in multiple places, so even if the worst case scenario occurs, your data will most likely still be accessible.

On the same note, lawyers are also concerned about losing control of data. This was the second largest pain point for both users and nonusers. The results from this portion of the survey did not change much from the prior year, which is disappointing. There’s a long way to go when it comes to educating law firms about how beneficial cloud technology is for securing sensitive documents without losing control.

The majority of law firms have reservations about using the cloud due to cybersecurity threats_Afinety, Inc.The majority of law firms have reservations about using the cloud due to cybersecurity threats.

Law Practice Contradictory Behavior On Cloud Computing Is Alarming

One of the biggest, and most concerning, pieces of information gained from the survey is the contradiction between lawyers’ understanding of the cloud and their actual use and implementation of it.

Even though more law firms are now using the cloud, they are dropping the ball surrounding cybersecurity. Considering security and control are their top concerns, it’s odd that their behavior does not reflect this.

The ABA does not hold back with their dissatisfaction with these results, and considers the lack of effort on security to be, “a major cause for concern in the profession.” To give more context, the survey listed 13 standard precautionary security measures. The most commonly used was by only 35%, and it was using secure socket layers. Beyond that, the numbers get more dismal.

Only 28% of respondents reviewed their vendor privacy policies, down from 38% that did last year. Again, if security is a main concern, reviewing privacy policies should be the first thing law firms do with their cloud provider. Numbers for security measures were down across the board, a fact that the ABA is explicitly upset about.

Another interesting point the ABA highlights is the lack of legal formality that lawyers take with their cloud vendors. A meager 4% of respondents negotiated a confidentiality agreement with their provider, and barely 5%, arranged service legal agreements. These disappointing numbers around these actions lawyers should be well-versed in leaves the ABA questioning technology competency requirements.

Finally, the overwhelming majority of law firms (94%) consider vendor reputation to be important when selecting a cloud provider. When looking for a cloud service provider for your firm, consider the Afinety Cloud Platform.   ACP is a cloud network designed for law firms by law firm experts.  With a focus on the legal industry since 1986, Afinety understands the unique challenges law firms face when it comes to data protection and proper configuration of a cloud network.

Case Study – AlvaradoSmith Reaches the Cloud With Afinety

AlvaradoSmith Saw 25% Cost Reduction With Afinety Cloud Platform

The legal world has changed a lot over the years, notably in how legal professionals do their jobs and interact with clients. Cloud platforms have impacted virtually every industry and promise to bring a multitude of benefits to those that adopt the technology. The question for law firms is, how can they take advantage of the cloud in a secure, productive way? Law firm AlvaradoSmith experienced the viability and the power of the cloud first-hand.

IT Network Changed To Afinety Cloud Platform To Achieve Goals

With 3 offices and 57 users, AlvaradoSmith represents defendants and plaintiffs with respective civil litigation, corporate and intellectual property cases. The firm handles employment and mortgage matters as well, supporting businesses of all sizes as well as individuals. With so many different kinds of clients and cases that could come through their doors, it was important to keep files confidential while also ensuring that AlvaradoSmith staff could easily access necessary information.

File cabinets and large folders are no longer viable for modern law firms. Papers can easily be misplaced, stolen or destroyed. The cloud has increasingly become the answer to these issues, providing an online platform for accessibility, mobility and flexibility. Office Coordinator, Gianna Stover, noted that data security is a major concern in the law industry, particularly as ransomware becomes a more prevalent threat. Clients want to ensure that their documents and information are protected, making it necessary to adopt a platform that can meet these needs. That’s where Afinety has made the greatest impact.

Migrating To Afinety Cloud Platform (ACP)

When it came to upgrading the existing on-premises network, AlvaradoSmith wanted to increase mobility for attorneys and ensure security across the board. Many AlvaradoSmith attorneys travel, and the fact that they could get on a laptop outside of the office without an on- premises network was a major advantage. Stover and the firm’s partners met with the Afinety team and discussed what life would be like once the Afinety Cloud Platform Network, powered by AWS would be implemented. They believed it sounded too simple and too good to be true, but once the solution was rolled out, their perception changed.

“The nicest part, which was one of our key selling points, was that we didn’t have to reinvent how we were practicing and what we were doing,” Stover said. “Our programs translated over into the Afinety Cloud Platform seamlessly. We were able to function as we did in the on-premises network and we didn’t have to change every piece that we used.  We just simply transitioned over.”

With Afinety, AlvaradoSmith was able to maintain and improve productivity. Afinety experts walked the organization through the migration step by step, and with diligent, methodical planning, the project progressed to completion without a scramble to get everything done. With their previous network, Stover described how each person was connected to the onsite servers. If one computer was affected by an outage, all users would be affected, creating an issue in rebuilding the workstation and getting everyone back online. The Afinety Cloud Platform runs on Amazon Web Services and provides a separate cloud workspace for every user, thus eliminating the possibility of one workstation affecting another.  If issues do arise, Afinety’s experts provide faster troubleshooting support to eliminate lag time and enable easier login processes.

Measurable Results Gained From ACP

Seeing the benefits of the Afinety Cloud Platform first-hand demonstrates the technology’s true power and serves as an example for how other law firms can reap these same advantages. Stover noted that the solution is more cost-effective than their previous setup, saving the firm over 25 percent compared to an onsite network! In addition, productivity has noticeably improved. Legal professionals at AlvaradoSmith now have faster, more secure remote flexibility that wasn’t available before. They can work remotely when they need to, not even thinking about the network. That’s the true experience of a solid cloud network.

The Afinety Cloud Platform runs on Amazon Web Services, making it a turnkey, secure solution for law firm needs. Storing data on this platform helps put minds at ease since AWS uses batch encryptions and other security parameters to protect sensitive data effectively. This ensures that client confidentiality can be upheld and that industry regulations are in compliance. Afinety has strong track record serving law firms since 1986, with more and more clients moving to the cloud each day.